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Home/Services/Scheduled servicing
Servicing
Scheduled servicing in Helsinki
We carry out scheduled servicing of passenger cars and small vans according to the car manufacturer’s service schedule. We are an independent multi-brand workshop and service cars of most common makes.
Takes from one to a few hoursDepends on the scope of the service. Leave the car with us – it is usually ready the same day.
- The manufacturer’s warranty stays valid
- Digital service book
- SFD unlocking for VW Group cars
- Quote before the work
85–170 €
Scheduled servicing labour for passenger cars and small vans, depending on the scope of the service. Parts, oil and fluids are priced for each car.
✓ Included in the price
- work according to the manufacturer’s service schedule
- replacing the oil, filters and other service parts
- resetting the service interval
- a visual check of the car’s general condition
- an entry in the service records or the digital service history
× Not included in the price
- parts, engine oil and other fluids
- larger service jobs, such as replacing the timing belt or gearbox oil
- brake fluid change (60–80 €, see below)
- SFD unlocking (30 €, see below)
- repairs of faults found during the service
- sports and special cars and unusual designs – priced separately
- diagnostics, servicing and repair of the high-voltage battery and other high-voltage systems – we do not do this work
Extra work during the service – charged extra
Brake fluid change
60 €passenger car
Hybrid, EV and small van 80 €.
BMW / MINI: brake fluid service reminder reset +10 €.
SFD unlocking
30 €fixed price
Volkswagen Group cars from around 2020: Volkswagen, Audi, Škoda, SEAT and CUPRA.
Changing the engine oil and oil filter is included in scheduled servicing. If you only need an oil change without a service, the labour price is 42.50 € – Oil change →
Prices include VAT at 25.5%.
The manufacturer’s warranty stays valid
Scheduled servicing does not have to be done at a franchised dealer to keep the manufacturer’s warranty. The service can be done at an independent workshop, provided the manufacturer’s current service schedule and service instructions are followed properly.
01
The manufacturer’s service schedule
Before the service we check what it should include according to the make, model, engine, mileage, age and service history of the car.
02
Quality service parts
As standard we use MANN-FILTER filters and NGK spark plugs. If they are not available, we choose equivalent quality parts.
MANN-FILTERNGK
03
Service book entry
We record the work done in the car’s service records and, for many makes, also in the manufacturer’s digital service history.
We are not an authorised dealer service. Separate protection products and agreements from the manufacturer or car dealer, such as extended warranties, additional cover and Volkswagen’s mobility guarantee, may require servicing at an authorised dealer – check the terms of your own agreement. You can also bring your own parts and oil for the service. Parts brought by the customer are not covered by our parts warranty.
What does scheduled servicing include?
The content of the service depends on the manufacturer’s service schedule and the service interval that is due.
✓ The service may include
- engine oil and oil filter
- engine air filter
- cabin air filter
- fuel filter
- spark plugs
- brake fluid – charged extra, not included in the service labour price
- other fluids and service parts specified by the manufacturer
- resetting the service interval
✓ During the service we check
- fluid leaks from the engine and other systems
- fluid levels
- the condition of the cooling system
- the condition of the brakes
- the condition of suspension and steering parts
- the condition of the tyres
- that the exterior lights work
- the condition of the drive belt
- the visible components in the engine bay
Not every job is done at every service. The content always depends on the car and the service interval that is due.
Larger scheduled jobs
Depending on the mileage and the manufacturer’s service schedule, these jobs may also be due. They are priced separately.
How the service works
Five steps from quote request to service entry.
01
Send the details
Registration number, mileage and details of the previous service, if available.
02
Quote
We work out what the service schedule requires, choose the parts and give you a quote.
03
Service
Depending on the scope, the work takes from one to a few hours. The car is usually ready the same day.
04
Faults found
We tell you about any faults and worn parts we find. No extra repairs are done without your approval.
05
Service entry
We reset the service interval and record the work done in the service records.
Digital service book and SFD
For many makes we make the service entry directly in the manufacturer’s system, and protected diagnostics on new VW Group cars are possible with SFD unlocking.
Digital service book
A service entry in the manufacturer’s digital service history is currently possible for these makes, among others:
Availability may depend on the model, model year and the manufacturer’s system.
New VW Group cars and SFD
30 €fixed price
VW Group cars built from around 2020 have a protected diagnostic connection called SFD (Schutz der Fahrzeugdiagnose). Without unlocking, functions such as resetting the service interval, adaptations and the rear brake service mode may be blocked.
We service most car makes
We are not an official dealer service, but an independent multi-brand workshop.
And other makes too – ask if yours is not on the list.
Frequently asked questions about scheduled servicing
Does the manufacturer’s warranty stay valid if the service is done by you?
The manufacturer’s warranty stays valid when scheduled servicing is done at an independent workshop following the manufacturer’s service schedule and service instructions. We record the work done in the service records and, for many makes, in the manufacturer’s digital service history.
Please note: we are not an authorised dealer service. Separate protection products and agreements from the manufacturer or car dealer, such as extended warranties, additional cover, service agreements or Volkswagen’s mobility guarantee, may require the car to be serviced at an authorised dealer. In that case the terms of such products do not apply to servicing done by us.
If your car has such a protection product or agreement, check its terms before the service.
How do I know which service my car needs?
The service interval can be based on mileage, the time since the last service, a message from the car’s service system, operating conditions or the service history.
If you are not sure, send us the registration number and mileage. We will find out which service is due and give you a quote.
Can I bring my own parts and oil?
Yes, you can. Parts and fluids brought by the customer are not covered by our parts warranty. We give our normal warranty on the work we do.
How long does the service take?
Depending on the scope, from one to a few hours. The car is usually ready the same day.
Do you service hybrids and electric cars?
Yes, we do scheduled servicing of hybrids and electric cars. However, we do not do diagnostics, servicing or repairs of the high-voltage battery or other high-voltage systems.
What is SFD?
SFD (Schutz der Fahrzeugdiagnose) is a protected diagnostic connection used in new Volkswagen Group cars. Without authorisation, some service and diagnostic functions, such as resetting the service interval and adaptations, may be blocked. SFD unlocking costs 30 €.
What happens if faults are found during the service?
During the service we may find, for example, worn brake pads or discs, play in the suspension, torn rubber boots, oil or coolant leaks and worn belts.
We tell you about the faults we find and, if needed, give you a price for the repair. No extra repairs are done without your approval.
What warranty does the service have?
We give a warranty of 12 months or 15,000 km, whichever comes first, on the servicing and repair work we do. Read the warranty terms.
Request a quote for scheduled servicing
Give us these details, and we will work out the scope of the service and give you a quote.
- the car’s registration number
- the current mileage
- details of the previous service, if they are not in the digital service book
- whether you are bringing your own parts or oil
- any other requests, such as a brake fluid change
Call 050 599 0357
or message us on WhatsApp or email asiakaspalvelu@primpex.fi